1Order Processing
Once your order is placed and payment is confirmed, our team verifies the order details and prepares it for dispatch. Orders placed on Sundays or public holidays are processed on the next working day.
Order & Delivery Information
Shipping Policy
Everything you need to know about how we pack, ship, and deliver your Deep Breath order — clearly and transparently, just like our formula.
2Dispatch Time
All orders are dispatched within 1–2 business days of order confirmation. You will receive a dispatch confirmation via SMS/email once your order leaves our facility, along with the courier partner details.
3Delivery Timelines
Estimated delivery timelines vary by location:
| Region | Estimated Delivery |
|---|---|
| Metro Cities | 3–5 business days |
| Tier 2 & Tier 3 Cities | 5–7 business days |
| Remote / Rural Areas | 7–10 business days |
ℹ️Delivery timelines are estimates and may vary due to courier partner schedules, weather, or regional restrictions.
4Shipping Charges
- Free shipping on all prepaid orders above the eligible order value shown at checkout.
- A nominal shipping fee applies to orders below the free-shipping threshold.
- Cash on Delivery (COD) orders, where available, may include an additional COD handling fee.
5Order Tracking
Once dispatched, you will receive a tracking link via SMS/email to monitor your shipment status in real time. You can also track your order by logging into your account and visiting the "My Orders" section.
6Serviceable Areas
We currently deliver across most pin codes in India through our courier partners. Serviceability for a specific pin code can be confirmed at checkout before placing your order.
7Delays & Exceptions
While we strive to meet estimated delivery windows, delays may occasionally occur due to circumstances beyond our control, including but not limited to natural disasters, courier network disruptions, festive-season volumes, or local restrictions. We appreciate your patience in such cases and will keep you updated.
8Damaged or Missing Items
All orders are securely packaged to prevent damage in transit. If your order arrives damaged, tampered with, or is missing items, please contact our support team within 48 hours of delivery with your order number and photos of the received package, and we will resolve it promptly.
9Incorrect or Incomplete Address
Please ensure your shipping address, pin code, and contact number are accurate at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer. Address changes after dispatch may not be possible.
10Need Help?
For any questions about your shipment, reach out to our support team and we'll be happy to assist you.
Last updated: July 2026